Tembo Adventure is a customer-driven company, As such our vision is to provide services so exception within the tourism industry. Tembo Adventure is recognized as the clear choice above all others. It is our goals to treat our customers as partners in our business and work hard to be recognized as partners in theirs. We excel in key areas, Performance Excellence, Relationships, Environmental and Giveback programs. We truly listen to our customer’s concerns and requests and respond with empathy, understanding and a sincere desire to help. We strive every day to meet any and all customer’s needs and exceed customer’s expectation and satisfaction.
One critical dimension of partnering is the development of personal relationships with our customers throughout their organizations. We take time to know our customers as people and serve them with respect, everyone in Tembo Adventure plays a critical role in these relationships. Each of us keep this vision at the top of our minds as we go about our jobs with personal responsibility for achieving this vision, Tembo’s reputation and success is built upon a foundation of superior customer services. Our future success depends on our ability to build this foundation by sharing management power and its resources to achieve our vision.